Case Study: Facilities Management

When discussing MRO, we don’t typically think about high-rise office buildings in crowded urban environments. But many facilities management companies face the same challenges as manufacturers when dealing with MRO materials. Maybe it’s poor purchasing habits. Bad data governance. A failure to integrate systems. Or something else.

Also playing a role is the building design, heavy foot traffic and general geographic location that add complexity in effectively managing the MRO supply chain.

For one client, managing a large office building in the Northeast – a building with more than 30 floors, multiple elevator banks, and thousands of employees coming and going at all times of the day – was a challenge and then some.


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