MRO Services for
the Healthcare Industry

A healthcare system is much like a manufacturing plant, with significant demands placed on sustaining operations, including the management of the indirect materials supply chain, of which MRO materials are a part.

When equipment or processes breakdown, the associated downtime wreaks havoc.

How Do We Help These Industries?

We  work to deliver reliability through stronger management of MRO materials and addressing the common challenges we see in the healthcare industry.

Common Challenges of the Healthcare Industry

  • Storerooms lacking organization and process controls
  • Inventory that is uncontrolled and obsolete 
  • Data deficient in standardization 
  • Bills of Material that are inaccurate and inconsistent 
  • Critical spares are unidentified 
  • OEM sourcing restrictions 
  • Existing systems don’t work well together
  • Real-Time reporting is non-existent

How Do We Address These Challenges?

Our fully integrated supply programs attack each of those challenges, delivering value to the often-ignored MRO supply chain through:

  • Strategic Sourcing
  • Storeroom Management
  • Inventory Optimization
  • Data Normalization
  • Enterprise Reporting
  • Systems Integration
  • Continuous Improvement

Our programs enable healthcare facilities like hospitals and medical centers to operational maintenance while reducing material costs. Each program is customized to meet your requirements. 

Through stronger supplier relationships, we leverage a $500 million managed MRO spend to lower material costs and improve inventory accuracy.

The Advantage of Leaving Your MRO Up to Us

Each integrated supply program:

  • Introduces MRO supply chain planning
  • Improves visibility to parts availability and process
  • Lowers total transactions and associated costs
  • Delivers 10-15% material savings over the course of our contracts

Our goal is to deliver a total cost of ownership savings of 25-30% over the length of our engagement.

See Us In Action

Healthcare MRO Case Study

The Issue

Our  global life sciences manufacturing client needed to create a Bill of Materials (BOM) to minimize downtime at one of its largest manufacturing facilities. With such a large facility producing important primary medicines, this was not a small task. A review of existing records showed that BOMs were incomplete, identification structures were not consistent, many spare parts were not tied to specific equipment, and it was unknown if proper spares existed to sustain business operations. So, we needed to overhaul their BOMs to avoid equipment failure and, most importantly, comply with Food & Drug Administration regulations.

Our Solution

The BOM project eliminated 1,944 duplicate parts, gathered new information on more than 500 parts, and identified obsolete or decommissioned parts. This resulted in more than 434 system updates. We also mapped spare parts to the client’s existing material masters within the system of record. Where a material master did not exist, a temporary item number corresponding to the proper component was assigned. 

The Numbers

We revealed that more than $5 million of the client’s inventory value could be targeted for possible reduction and savings, through removal of obsolete parts and their associated carrying costs. Adjusting the spare parts turn rate to 4, alone, created more than 80% of those potential savings, enabling the company to adjust its purchasing habits to better reflect the need. Synovos® also identified an additional 10% of spare parts that were not previously included in the client’s computerized maintenance management system, creating additional value through improved plant reliability.

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