MRO Case Studies

As experts in integrated supply, Synovos has amassed countless examples of how our services have impacted client productivity and profitability. Here is a small sample demonstrating the success our clients experience by regaining control of the MRO supply chain.

Life Sciences Supply Chain Case Study

Industry
Life Sciences

Support
Supply Chain Services

Location
West Coast, U.S. (with global reach)

A global life sciences company, based on the West Coast of the U.S., develops, manufactures and markets pharmaceuticals for serious medical conditions, including numerous cancer and other life-threatening illnesses. The client uses Synovos full storeroom management services, including Supply Chain, Asset Services and Technology. In addition to the on-site personnel provided by Synovos, the client also benefits from a dedicated Enterprise Strategic Sourcing Manager whose responsibility is to identify and implement sourcing plans that reduce costs while improving service levels.

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Chemical Manufacturing & Master Data LeadershipSM

Industry
Chemical Manufacturer

Support
Master Data LeadershipSM

Location
Global

The global chemical manufacturer client engaged Synovos to cleanse and standardize its maintenance, repair and spare parts data. It provided a spreadsheet detailing 350,000 items in seven different languages that were housed at 33 different sites in four different regions around the world. It was a global Master Data Leadership project spanning 17 countries. About 60 percent of the data contained mismatches as well as missing product or location information, requiring Synovos personnel to go on-site to physically inventory the items.

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Food Manufacturing, Engineering & Consulting Case Study

Industry
Food Manufacturing

Support
Engineering & Consulting Services

Location
Midwest U.S.

A multi-billion dollar food manufacturer used a reactive approach to maintenance - allowing assets to run until failure before maintenance stepped in. Although maintenance team members were great “firefighters,” the approach failed to improve plant reliability. Realizing in order to change from a reactive to proactive plant, the manufacturer invested in an asset management system. But, as with any change, there was significant resistance and the implementation ultimately failed. Disconnect between maintenance and the MRO / indirect materials storeroom was a major limiting factor for success. A second initiative, this time involving the third-party MRO integrated plant services provider, was launched and backed by the company’s leadership team.

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General Manufacturing Supply Chain Case Study

Industry
General Manufacturing

Support
Supply Chain Services

Location
West Coast, U.S.

A large general manufacturing company located on the west coast of the U.S. first implemented a procurement-only services agreement with Synovos in 2005. Over the course of the relationship, Synovos identified savings and process improvement opportunities, eventually leading the manufacturing company to expand Synovos’ scope of work to include overall supply chain management and storeroom operation services.

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Pharmaceutical & Point-of-Use Technology

Industry
Pharmaceutical

Support
Point-of-Use Technology

Location
Northeast, U.S.

A large, multinational pharmaceutical company realized its inventory deployment process, including the inventory location itself, was creating high indirect material costs because of lost productivity. Work orders were completed via a kitting process with technicians selecting products from bins inside a cleanroom environment. However, because some products were stored elsewhere, technicians were required to travel 40 to 45 minutes to other locations.

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