Introducing Plant Reliability Information Management

Published May 5, 2017

Recently, in Las Vegas, hundreds of plant reliability professionals gathered for the annual  Reliability Conference 2017.

It is always great to see strong, growing attendance at this event, as the importance and value of plant reliability increases for a variety of reasons. First and foremost is the mounting pressure to increase production – placing more pressure on maintenance and reliability – to support bottom-line business objectives. Plain and simple, maintaining a high degree of uptime is now tied to business value, and a blend of teams, tools, useful data and processes must be synchronized and streamlined to make that happen.

For Synovos, this conference provides a great opportunity to connect, learn and share ideas with our fellow “reliability” community members. We’re happy to participate as a conference sponsor.

The Reliability Conference also is the event where we proudly introduced our latest thought leadership direction – what we call Plant Reliability Information Management (PRIM). This new approach, outlined in a paper available at the show (and now available for download in the research section of our Knowledge Center), is a new, freely available guide. It provides an integrated, data-driven approach to connect technology, assets, tasks, activities and processes for improved plant reliability.

This is NOT a product or service – but our contribution to advance the industry and customers we serve. Of course, it does demonstrate our expertise, but its intent is to shed light on the issues facing our industry while suggesting new ways of thinking and approaching a converging world of big data, IoT, automation and digitization.

Based on Synovos’ extensive industry experience, Plant Reliability Information Management offers a framework for collecting and controlling supply chain, resource and data inputs to ensure maintenance and enterprise asset management activities deliver tangible business value. It supports increasing production requirements global organizations face, and blends culture, process, data and the adaptive supply chain to drive plant and facility reliability.

To get the word out, we issued an announcement from the conference on PRIM that includes the following quotes:

“Manufactures are turning to increased and more efficient production to deliver more profit to the bottom-line,” said Tony Kashani, Synovos executive vice president and EAM president. “The MRO and asset management portions of the integrated supply chain must ensure facility reliability is at its peak and supporting business goals that are increasingly tied to operations. We are pleased to offer our best collective thinking to advance both our customers’ reliability levels and to contribute to the success of our industry.”

“Companies spend tens of millions of dollars trying to drive their reliability programs, but often times see mediocre results because of the data disconnect that occurs between supply chain, asset management, production scheduling and operations,” said Michael Weinberg, Chief Marketing Officer and Senior Vice President, Corporate Development. “PRIM bridges that gap, further enabling a company’s EAM technology investment.”

We also are fortunate to have briefed Terrence O’Hanlon, CEO and Publisher of, and to share his quote with you as well. “What stands out about PRIM is how it addresses the need for standardized methods to ensure quality data is driving plant reliability,” he said “The depth of knowledge related to the critical effect of supply chain on reliability combined with a laser focus on reshaping asset information and EAM configuration to support business objectives puts this approach in an entirely new category.”

You can read the entire news release here.

The PRIM approach provides a guide for improving operational efficiency, empowering better decision making, promoting collaboration and innovation, and delivering more value to the organization. The central theme of the PRIM approach is visibility and efficiency through a blend of data-driven processes and a renewed culture around innovation and critical thinking. Like Lean and other operational processes, Plant Reliability Information Management requires executive support and leadership to achieve sustainable success – as change and breaking with entrenched norms is as much a cultural transformation exercise as it is a process and technology play.

As we look at the industry, we see constant change, and major technology shifts that are making the maintenance and enterprise asset management portion of the supply chain both a challenge to manage and a great opportunity to deliver more value. Introducing Plant Reliability Information Management at this year’s Reliability Conference was exciting for us – and we look forward to sharing the PRIM approach further during the coming year.

Stay tuned!